Book your appointment online for Sexual Health Week!
This week marks Sexual Health Week and Virgin Care’s Sexual Health Hub is helping people to book appointments online, and empower people to look after their own sexual health.
The Sexual Health Hub (thesexualhealthhub.co.uk) has helped deliver an improved experience, made it easier to book an appointment to ‘get checked’ as well as making it easy to find simple-to-understand information about sexual health online.
More than 18,000 people are using the sexual health hub every month with 85% accessing it on the move through their mobile phone or tablet.
The online booking tool, allowing users to register and book appointments 24/7, has had the biggest impact with nearly 15% of all bookable appointments being made online. Activity including bookable appointments and postal testing is higher, with more than one third across all services being made online.
A supporting phone line also runs 24 hours a day Monday-Friday, as well as online contraception advice and support is also having a positive impact.
Feedback from service users found that nearly all (95%) would use the website again and recommend the hub to a friend (96%); 85% thought it was easy or very easy to book an appointment online and 92% found the information and advice easy or very easy to understand.
Kate Horn, National Sexual Health Lead for Virgin Care, said: “The Hub removes barriers and offers clear, accessible, authoritative and jargon-free information about sexual health, contraception and testing from any internet-connected device. We want to celebrate Sexual Health Week by telling people it’s now easier than ever to access sexual health services easily and discreetly.”
One service user said: “Having the facility to book an appointment online saves time and pressures, especially for a working individual as it provided more flexibility.”
Another fed back: “I found making an appointment online was much more convenient for me. Easily used and I would recommend to my friends and family.”
The Sexual Health Hub (www.thesexualhealthhub.co.uk) that anyone can access online 24 hours a day seven days a week. It removes barriers and offers clear, accessible, authoritative and jargon-free information about sexual health, contraception and testing from any internet-connected device.