Virgin Care, an independent provider of NHS services, which runs eight prisons around the country, has launched a new electronic record keeping system to keep clearer records of the work staff are doing.

Prison healthcare services were historically run by the prison services themselves but they have now been part of the NHS for just less than 10 years. We believe that people in prison are entitled to the same inpatient healthcare services as those people using the standard NHS.

The challenge

We had been using the electronic prescribing module of SystmOne since taking over the prison healthcare services in Surrey in 2012, but the team had recognised that much of their administration was still being done on paper and that there were improvements to be made.

Making the difference

We rolled out the full SystmOne product – switching all administration and clinical record keeping at the prisons on to the system – in a three month project which has given clearer audit trails, cut down on the risk of problems with medication and given staff better access to the information they need to do their jobs well.

Sue Davis, Head of Prison Healthcare for Virgin Care, said: “The SystmOne electronic administration system is so comprehensive – we make full use of everything it can do, and it’s helped us to standardise some best practice.

“As well as clinical management we’ve got address books, letterheads and we can even work out and view staff rotas easily and simply too.”

Related news & media...