Church Lane Surgery announces ‘open day’ for patients and locals to visit its new premises
Virgin Care’s Church Lane Surgery (formerly St Lawrence Practice) will throw open its doors on 25 March for patients and locals in Braintree to see the surgery’s new building at Braintree College.
The event is a chance to meet the team, much expanded over the last 12 months, and to see the new building.
The surgery, the largest in Braintree, moved from its old premises – which it had long outgrown – on 20 March. The new location is much larger, giving the surgery the opportunity to offer new services as well as meet increased demand from its existing patients.
The surgery also has a new phone system, allowing much-requested improvements and meaning calls can be answered more quickly.
NHS England, the commissioners of the service, and Braintree Council had worked together with Virgin Care to deliver the new surgery building.
The open day is being hosted by the surgery staff, led by Nigel Sweeny – the practice manager – and the Patient Participation Group.
Nigel Sweeney, Virgin Care’s practice manager at Church Lane Surgery said: “We’re very excited to be in our new premises which will help us to continue improving the service and to meet the growing demand in the area.”
“The PPG have contributed so much to the move, and we want to continue working with the people who use the service to keep improving it over coming years.”
Since taking on the practice in 2016, Virgin Care has increased clinical and administrative staffing at the practice, registered hundreds of new patients, and tackled backlogs of administration tasks as well as reducing inherited 10 day waits for repeat prescriptions down to just 2-3 working days.
The service also now has its own pharmacist who is working through the hundreds of patients at the practice who use repeat medication, to ensure that the medicines patients are taking are meeting patients’ needs and are still effective.