Parents, carers and social workers praise Devon’s children’s homes

Parents, carers and social workers have praised Virgin Care-run registered children’s homes for helping improve their children’s confidence and skills following a stay at one of the homes across Devon.

Meadowpark in Exeter, Hillcrest in Awliscombe, Welland House in Barnstaple and Barnes in Tiverton are registered children’s homes run by Virgin Care providing short breaks for children in an environment where they can spend time with other young people and give their families and carers the chance to recharge.

Parents and carers were very positive about the care and support their child received during Ofsted inspections last year, which saw all the children’s homes rated as good by inspectors.

“My daughter absolutely loves it there, they meet her every need,” one parent said about Meadowpark Children’s Home.

While staying at the homes, children and young people enjoy a wide range of activities. These can include visits to local parks, shopping trips, trips to adventure parks and other leisure activities. These opportunities for children are helping them to build confidence and new skills.


A parent of a child who stayed at Barnes Children’s Home said: “My child has a lot of activities and outings during her stay and is becoming more independent. Her confidence has improved [since she stayed at the home].”

Parents also fed-back that their children love the activities and outings because their self-help skills improve because they socialise with other young people. Parents say that following a stay they have noticed their child had learnt new skills such as laying the table and cooking.

There was also praise for the staff because of their relationships and communication. Parents and carers said they’re excellent, helpful and knowledgeable about every child’s needs.

A carer said: “Staff are wonderful. They are very supportive and likewise so is the manager.” A parent added: “Communication is good; this has been enhanced with the use of communications books. I have no concerns at all.”

A social worker also agreed and added: “Communication with the home is good. They work with parents really well.”

Welland House Children’s home in Barnstaple is also run by Virgin Care but was not inspected at this time.

Glenn Lobb, Head of Family Support Services for Virgin Care’s Devon Integrated Children’s Services, said: “We’re always striving for better and aim to deliver services that meet the needs of the children who stay at our homes across Devon. It is fantastic to know that their parents, carers and social workers are so pleased with the service we provide and the hard work colleagues put in to deliver a difference to children’s lives.”

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