Ash House, St. Martin's Hospital, Clara Cross Lane, Bath BA2 5RP 01225 831 566 01225 833 813

Welcome to the B&NES Adult Autism Service

The service is for adults who have been diagnosed with an Autistic Spectrum Condition, including Aspergers Syndrome.

Who is this service for?

Any adult of 18 years and over who has been diagnosed with an Autistic Spectrum Condition and who is funded by Bath and North East Somerset.


 A young person (from 16 years) during their transition from Children’s to Adult Services who has been diagnosed with an Autistic Spectrum condition.

More about us

We offer support with:

  • Completing an assessment of your health and social care needs
  • Reviewing existing service and support
  • Completing Carers Assessments and providing advice to carers
  • Providing advice and guidance on issues around benefits, housing, employment, education and training
  • Providing information and signposting to appropriate services
  • Setting up personal budgets and assisting you to find an appropriate service

The service comprises of a team of Social Workers who undertake Care Act Assessments and Support Planning for adults and children in transition who have a diagnosis of Autism.

The support we offer will include directly supporting service users, their families and carers through crisis and facilitating change which leads to improved wellbeing, life skills, independence and opportunities. The offer of a Care Act Assessment is usually our first point of contact with service users. This will identify someone’s eligible care and support needs. The team then carries out the support planning and micro-commissioning required in order to meet these needs including the setting up of direct payments.

We have strong links with the Complex Health Needs Service and other local providers who work within our locality. We signpost and make direct referrals to local services. This holistic approach is vital to achieve good outcomes for service users and manage complex decisions and risk.

We will also work with you to keep you safe, promote independence and facilitate change. This could be support in getting a job, moving home or learning new skills. This is likely to include working closely with other agencies to meet these outcomes.

For a comprehensive guide to the services we oversee in Bath and North East Somerset visit

Download Autism Leaflet - this service is provided by BASS here (pdf 0.09mb) Download Autistic Spectrum Referral Form here (pdf 0.04mb) Download ASD Leaflet here (pdf 0.20mb)

Please type in your starting point in the box below to give you directions to the service location.

The service works in a person centred way and therefore the support we offer is unique to your circumstances. Typically, our support is framed around a Care Act Assessment which will take place 28 days from referral, or when a person is 17.5 years old if going through transitions.  This will identify your unmet eligible needs which we will then work with you to identify services and support.

How do I access this service?

You can refer yourself to the service or a professional involved in your care can refer you.

We are only able to provide case management support and therefore we are unable to provide diagnoses.

If you would like to be considered for a diagnosis you would need to obtain agreement from your GP to access BASS @ Bath and North East Somerset Diagnostic Service. Please email for more info.

What happens next?

Once you have been referred to the service, a letter will be sent to you acknowledging receipt of the referral.

A member of the team will later contact you to arrange an appointment to complete a Community Care Assessment of your needs.

What does this service cost?

If you are eligible for social care services under the Care Act 2014 you will need a financial assessment and may have to make a financial contribution towards the cost of your care (this would be in line with Bath and North East Somerset council’s financial assessment policy).

In what areas is this service available?

We currently offer this service in the Bath & North East Somerset area.

Your records

We record all the information about you confidentially on our clinical system. Click here to get more information about how we use health records.

Non-English speakers and other formats

We provide all our leaflets in other languages and formats. Please let us know if you would like a different format or language.

Our commitment to you

Virgin Care takes your dignity and privacy very seriously and we will at all times respect your confidentiality. Please treat our staff with respect so we can provide you with the very best care we can. Click here to find out more about your rights and responsibilities.

Your opinion really matters to us

Please let us know if you have a comment, a compliment or a complaint by filling out one of our feedback forms or telling a member of the team. Alternatively, if you would like to make an official complaint you can find out more from our How to make a complaint section.

You must have a diagnosis of Autism in order to be eligible for our service. If you do not have a diagnosis of Autism but feel you have care and support needs you can contact the ASIST team and request a Care Act Assessment from them.

Referrals are responded to within 3 working days and we endeavour to complete a Care Act Assessment with 28 days of the referral being received.

Referrals can be made by anyone – GP, Health or Social Care Professional, Self, Carer. You will need to have the persons consent if referring on behalf of someone else or show that you are working in their best interest if they do not have capacity to give consent.

Find out more

I was treated with great care and understanding. The care I received was second to none; everyone was so lovely.

Sapphire Ward, Gravesham Hospital