Ash House 2, Clara Cross Lane, St Martins Hospital Bath BA2 5RP 01225 831 411

Welcome to B&NES Mental Health Support, Community Links

We are a community based mental health service.

This service is available to adults (18+) with a mental health support need who live in the Bath & North East Somerset area.

Virgin Care’s Mental Health Services are comprised of three teams, each providing practical and social support to promote wellbeing and recovery from mental health problems.

The service is available after a referral from a number of possible routes (please see downloadable service leaflet below). All referrals come to a single point of entry into the mental health service. At this point you could receive support from one or more of the mental health teams.

Community Links

  • Community Links offer practical, emotional support and social access to help individuals plan a way forward in order to improve their mental and physical wellbeing
  • This service facilitates peer led support groups including arts, horticulture and a social drop-in across Bath and North East Somerset
  • The service works with the Five Steps to Wellbeing. These five steps are generally practiced in the peer led support groups which give members the opportunity to gain confidence and be involved in the community
  • Alternatively, one-to-one advice can be offered to enable individuals to plan for the future
  • The service helps people to develop into peer mentors so that they can use their experience to help others
  • Community Links enables people to access a range of health, social care and wellbeing related services


For a comprehensive guide to the services we oversee in Bath and North East Somerset visit

Download Mental Health Service Leaflet here (pdf 0.24mb) Download Wellbeing House here (pdf 1.63mb) Download B&NES Intensive Service here (pdf 0.03mb)

Please type in your starting point in the box below to give you directions to the service location.

How do I access this service?

There is a central point of referral for all 3 services, and referrals can be accepted from:

  • Local Mental Health Services
  • GPs
  • Local adult health and social care teams
  • BANES Talking Therapies Service

Please note that Community Links welcome self-referrals.

If you would like to enquire further about how to access our services, please call any of the numbers on the right of this page.

What does this service cost?

Services are provided free of charge.

In what areas is this service available?

We currently offer this service in the Bath & North East Somerset area.

Your records

We record all the information about you confidentially on our clinical system. Click here to get more information about how we use health records.

Non-English speakers and other formats

We provide all our leaflets in other languages and formats. Please let us know if you would like a different format or language.

Our commitment to you

Virgin Care takes your dignity and privacy very seriously and we will at all times respect your confidentiality. Please treat our staff with respect so we can provide you with the very best care we can. Click here to find out more about your rights and responsibilities.

Your opinion really matters to us

Please let us know if you have a comment, a compliment or a complaint by filling out one of our feedback forms or telling a member of the team. Alternatively, if you would like to make an official complaint you can find out more from our How to make a complaint section.

Find out more

I was treated with great care and understanding. The care I received was second to none; everyone was so lovely.

Sapphire Ward, Gravesham Hospital