Suite 1, Tecknicon Centre, Springwood Drive, Springwood Industrial Estate, Braintree, Essex CM7 2YN 01376 542 011

Welcome to Essex Health Visiting Seesaw Team

Health Visitors are qualified nurses or midwives with a specialist qualification in public health for children, young people and families. They work alongside families offering support and information around parenthood and early parenting, from pregnancy right through to when your child starts school. The service offers support for all parents of all children (0-5), whatever their circumstances.

What can I talk to my Health Visitor about?

Health visitors are keen to hear your thoughts, feelings and experiences about being a parent – you can talk through any worries you may have. At our Family Hubs you can also chat with other parents in a relaxed play environment for your baby. You can talk to your health visitor about anything which is on your mind, for example lots of parents seek support around:

  • Infant feeding and introducing family foods
  • Understanding your baby’s behaviour and how they are developing
  • Adjusting to becoming a parent
  • Family life and difficulties such as postnatal depression
  • Healthy choices such as lifestyle, eating or immunisations
  • Home safety, housing problems, domestic abuse or child abuse

We work with other professionals and practitioners to ensure you get additional expert help if you need it. We will also show you how you can take full advantage of the range of resources that are available to you locally so you can gain support within your own community. We also work closely with local Children’s Centres to promote family activities which help build a strong bond with your child. Children’s Centres offer a range of services, advice and support for parents and carers.

Your child’s records

Any information held about your child is kept securely in a file or on electronic information systems. We use the information to:

  • Record important health and social care information
  • Help professionals to care for your child
  • Provide appropriate support and care to children, young people and families
  • Develop and improve services and measure how well we are doing

We will only share information about a child/young person with your consent unless required by law or the data is anonymised. However in some circumstances, when we feel that your child or others are at risk, we may share information without consent. More information on how we use health records.

Non-English speakers and other formats

We provide all our leaflets in other languages and formats. Please let us know if you would like a different format or language.

Our commitment to your child

Virgin Care takes your dignity and privacy very seriously and we will at all times respect your confidentiality. Please treat our staff with respect so we can provide you with the very best care we can. Click here to find out more about your rights and responsibilities.

Your opinion really matters to us

Please let us know if you have a comment, a compliment or a complaint by filling out one of our feedback forms or telling a member of the team. Alternatively, if you would like to make an official complaint you can find out more from our How to make a complaint section.

Find out more

I was treated with great care and understanding. The care I received was second to none; everyone was so lovely.

Sapphire Ward, Gravesham Hospital