Birkenhead Medical Building,
31 Laird Street, Birkenhead CH41 8DB
0151 651 1667
0151 334 0403
Welcome to Wirral Physiotherapy Service
We provide consultation, advice and treatment for problems with joints, soft tissue and muscles from a senior chartered physiotherapists. The physiotherapist will aim to diagnose your condition and provide you with a comprehensive treatment plan.
More about us
Peninsula physiotherapy service provides a full range of physiotherapy modalities to the patients on the Wirral, working out of 13 practices across the area.
- Musculoskeletal physiotherapy for treatment of acute and chronic conditions
- Domiciliary service to patients with mobility issues to provide advice and exercises
- Women’s Health physiotherapy; including the treatment of stress incontinence and anti/post natal musculoskeletal problems
- Paediatric Musculoskeletal physiotherapy for children over five
- Pilate classes; for the rehabilitation
We provide a range of evening and weekend appointments
Urgent referrals will be seen within one week and routine referrals within four weeks.
You will be offered an appointment at one of the locations below and your appointment letter will give you details of the location for your appointment.
Holmlands Medical Centre
16-20 Holmlands Drive
Prenton CH43 0TX
Moreton Medical Centre
27 Upton Road
Moreton CH46 0PE
Parkfield Medical Centre
Dr Hawthornhwaite & Partners
New Ferry CH62 5HS
Whetstone Lane Medical Centre
Whetstone Medical Centre
44 Whetstone Lane
Birkenhead CH41 2TF
Woodchurch Medical Centre
33-35 Poolwood Road
Woodchurch CH49 9BP
St Georges Medical
Wallasey CH45 5LN
Commonfield Road Surgery
156 Commonfield Road
Wirral CH45 5DX
Deveney Medical Centre
40 Balls Road
Birkenhead CH43 5RE
Earlston and Seabank Medical Centre
1 Earlston Road
Wallasey CH45 6HB
Kings Lane Medical
Higher Bebington Health Centre
25 Brackenwood Road
Bebington CH63 2LR
Moreton Health Centre
8-14 Chadwick House
Moreton CH46 7XA
2nd Floor Birkenhead Medical Building
31 Laird Street
Birkenhead CH41 8DB
Please type in your starting point in the box below to give you directions to the service location.
Where do I go for my appointment?
Our service is held at several locations and the choice of location depends on your availability and how easy it is for you to get there. We will let you know about the specific place and time of your appointment when the appointment is confirmed.
If you need to bring any children with you, please arrange for someone to supervise them during the appointment.
What happens during my appointment?
When you arrive for your appointment you should report to reception and they will be able to direct you and help you with any information that you may need. You will be seated in the waiting area until you are called for your appointment.
At your first appointment you will be assessed by a chartered physiotherapist, who will then discuss and agree a treatment plan with you. This may consist of an exercise and advice plan or a course of treatment with the physiotherapist.
At your first appointment you may be asked to remove clothing to an appropriate level to examine the affected part of the body.
How long will the appointment take?
Each appointment is dependent on your needs so appointment times will vary. However, the initial appointment will usually take 30 to 40 minutes and follow-up appointments will usually take 20 minutes.
How long will it take me to be seen?
As soon as your GP contacts us we will ensure that we see you as soon as possible. While we can’t be specific in this guide, the average waiting time for an assessment is less than one month and urgent problems are seen within a week
How do I cancel or change my appointment?
If you cannot make the appointment, please contact us as soon as you can. Our booking team will offer an alternative appointment for you. This will enable us to use the time to arrange an appointment for someone else. If you do not contact us and fail to attend your appointment you will be discharged and referred back to your GP.
Please ensure that your GP has the correct contact details for you.
Bringing someone with you
You are welcome to bring someone with you to your appointment. Sometimes our staff may also request to have someone present for an appointment. If you or the member of staff is uncomfortable with the person, we’ll reschedule to a later date when the correct person is available.
Who will treat me?
Our team is dedicated to providing everyone with the best care we can.
Every member of our team has to provide evidence of their registration, training and criminal record status before they can work with you.
To refer into the service a referral form should be filled in with all relevant information and sent in any of the following ways.
The form should include:
- A contact number for the patient/carer
- Presenting problem with investigation results, medication and relevant history
- Current medication list
Please fax this to 0151 334 0403 or email this to AMed.email@example.com
An overview of the referral process
Referral received and logged -> Referral triaged by consultant -> Contact to patient made by diagnostic and treatment centre with appointment time agreed and booked.
How does the service work?
If your GP thinks you need to see a physiotherapist, they will send a referral letter which will then be reviewed by our team.
Once we receive your details, our team will contact you to offer you a convenient appointment. This will be followed by a letter to your home address confirming the date, time and location of your appointment.
You must confirm the appointment at least 24 hours before the date otherwise your appointment will be cancelled. If we do not hear from you we will discharge you from the waiting list.
How soon will I be seen?
As soon as your GP contacts us we will ensure that we see you as soon as possible. While we can’t be specific in this guide, the average waiting time for an assessment is less than one month.
Do you offer disabled access?
At each of our locations we have access to disabled parking and wheel chair access.
Do you offer parking services?
Each location has available parking, but please ensure that you leave ample time to park your vehicle and get to your appointment on time.
How will I get feedback about my appointment?
Keeping you involved in your care is important to us. We’ll keep you updated on your progress either face-to-face or in writing. A full report will be sent to your GP once treatment is complete or before if it is felt necessary.
We record all the information about you confidentially on our clinical system.
Click here to get more information about how we use health records.
Non-English speakers and other formats
We provide all our leaflets in other languages and formats. Please let us know if you would like a different format or language.
Peninsula Health provides a confidential interpreter service in many other languages if required. For deaf people and those hard of hearing, a sign language service is available
Our commitment to you
Virgin Care takes your dignity and privacy very seriously and we will at all times respect your confidentiality.
Please treat our staff with respect so we can provide you with the very best care we can.
Click here to find out more about your rights and responsibilities.
Your opinion really matters to us
Please let us know if you have a comment, a compliment or a complaint by filling out one of our feedback forms or telling a member of the team.
Alternatively, if you would like to make an official complaint you can find out more from our How to make a complaint section by clicking here.