Haslemere Minor Injuries Unit, Church Lane, Haslemere GU27 2BJ 01483 782 334

Welcome to Haslemere Minor Injuries Unit

Haslemere Minor Injuries Unit (MIU) offers patients greater choice and access to healthcare in Surrey. We provide a wide range of services aimed at improving the health and well-being of the local population.

The MIU is for adults and children over the age of two years.

More about us

Our Minor Injuries Unit (MIU) is a nurse-led service that is open 9am to 5pm Monday to Friday (excluding bank holidays). It is for people with cuts, sprains, minor fractures and other urgent, but not life-threatening injuries. You don’t need an appointment to be seen.

The MIU is for adults and children over the age of two years.

We can treat the following minor injuries:

  • Bites and stings
  • Cuts and grazes
  • Limb injuries
  • Minor burns/scalds
  • Minor eye injuries
  • Minor head injuries
  • Removal of foreign bodies from the ears or nose
  • Removal of splinters
  • Sprains and strains
  • Sudden neck pain and
  • Suspected fractures/broken bones

We cannot treat:

  • Allergic reactions – visit your GP or go directly to Accident and Emergency
  • Asthma – visit your GP
  • Breathing difficulties – go directly to Accident and Emergency
  • Earache/infections – visit your GP
  • Mental health problems – visit your GP
  • Pregnancy related problems – contact your midwife
  • Injuries that require a neck, chest or back x-ray
  • Serious injuries – go directly to Accident and Emergency or dial 999
  • Severe chest pain – dial 999
  • Sore throat – visit your local pharmacy
  • Stomach pain – visit your GP and
  • Vomiting and diarrhoea – visit your local pharmacy

If you arrive at the MIU with any of these conditions you will be redirected to a more appropriate NHS service.

For more information on the services provided please contact us on 01483 782 334.

If you’re worried or confused about which NHS service you should be using please refer to our demystifying guide, to help you make the right choice.

The Care Quality Commission (CQC) is the Government’s health watchdog, responsible for ensuring that healthcare services registered with it provide high quality care that is safe, effective and compassionate. The CQC regularly inspect many of our services, click here for the latest report for this service. 

Please type in your starting point in the box below to give you directions to the service location.

Bringing someone with you

You are welcome to bring someone with you to the MIU.

Out of hours

If you need urgent medical care when the centre is closed, please call NHS 111:

  • Your symptoms will be assessed over the telephone
  • You will then be given appropriate advice and treatment
  • If they believe you need to see a doctor, you will be given an appointment at a local clinic and/or
  • Home visits may be offered, as appropriate

NHS 111 operates 24-hours a day, 365 days a year. It is free from a landline and a mobile.

Specialist care

If a clinician or another member of our healthcare team believes that you require specialist emergency care elsewhere safe transfer will be arranged.

Accident and Emergency / 999

If anyone experiences severe chest pain, loss of blood or suspected broken bones, please go to the nearest Accident and Emergency (A&E) department or call 999. Accident and Emergency are open 24 hours a day, 365 days a year.

Other local NHS services

  • Call NHS 111 – for free expert NHS health advice and information 24 hours a day
  • Your local pharmacist will be able to give you free health advice at any time – you don’t need an appointment

Our team

We are managed by a service manager and we offer a range of nurses and healthcare staff to provide you with a high quality service.

We fully meet the Disability Act and have wheelchair access throughout.


We don’t have an on-site pharmacy, however there are several pharmacies located nearby where you can have your prescription dispensed. Our receptionists will be able to direct you to the nearest pharmacy.

Your records

We record all the information about you confidentially on our clinical system.

Click here to get more information about how we use health records.

Patients with special needs and additional information guides

We provide all our leaflets in other languages and formats. Please let us know if you would like a different format or language.

NHS 111 provides a confidential interpreter service in many other languages if required. For deaf people and those hard of hearing, a text phone service is available on 111.

If you require help when visiting the centre, please call us on 01932 826 013.

Our commitment to you

Virgin Care takes your dignity and privacy very seriously and we will at all times respect your confidentiality.

Please treat our staff with respect so we can provide you with the very best care we can.

Click here to find out more about your rights and responsibilities.

Your opinion really matters to us

Please let us know if you have a comment, a compliment or a complaint by filling out one of our feedback forms that can be found within all of our service locations or telling a member of the team.

Alternatively, if you would like to make an official complaint you can find out more from our How to make a complaint section by clicking here.

Find out more

I was treated with great care and understanding. The care I received was second to none; everyone was so lovely.

Sapphire Ward, Gravesham Hospital