This service is no longer provided by Virgin Care .

From 1 July 2015, Virgin Care no longer provides this service as it has closed. For advice on registering with a new GP practice contact 0121 255 0700.

If you require urgent medical assistance please call 111. Calls to the NHS 111 service are free from both landlines and mobiles.

Accessing your records

From 1 July 2015 this service is no longer commissioned.
You should contact our Information Governance Team if you wish to access medical records relating to care provided by us.

Making a complaint

As always, the speediest way to resolve a complaint may be to speak to the people involved in your care but if your complaint related to the service provided to you before 1 July 2015 then please contact our Customer Services Team on 0300 303 9509.

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