Virgin Care signs contract for community services in Surrey

Virgin Care has today signed a contract with NHS Surrey to deliver community services across much of the county from 2012 to 2017.

The £500million contract covers community health services in South West and North West Surrey, as well as some provided county-wide such as prison healthcare and sexual health services.

The services will continue to be known as Surrey Community Health providing NHS healthcare for Surrey patients. This is essentially a transfer of management and follows national guidance that allows the trust to focus on developing, buying and managing the performance of services, leaving the provider to concentrate on delivering services.

Patients will continue to be cared for by existing staff. Their focus is firmly centred on the quality of care they provide for their patients and today’s agreement heralds further opportunities for them to reach even higher.

Anne Walker, Chief Executive of NHS Surrey, said: “This is excellent news for patients, carers and staff in Surrey. The successful conclusion of a long involved procurement process resulting in this contract signed with Virgin Care will bring best quality, safety and value for Surrey’s NHS patients, carers and taxpayers.”

Bart Johnson, Chief Executive of Virgin Care, said: “We are delighted to be working with Surrey Community Health and look forward to making a real difference to patient care in Surrey.

“We have a strong track record of providing NHS care that is convenient, accessible and most importantly, delivers improved health outcomes for patients while providing improved value for money for the NHS.”

Alison Edgington, Chief Executive, Surrey Community Health, said: “This is a really exciting move for this organisation which allows us to continue to deliver exciting and innovative NHS care to thousands of people across Surrey and beyond.

“At Surrey Community Health we have a huge and varied portfolio delivering excellent healthcare with services in everything from sexual health to physiotherapy and breast screening, wheelchair services and community hospitals; the list goes on.

“Virgin Care is an organisation which is known for providing excellent community services and has a track record of partnership working and innovation which is a great fit with the vision and values that Surrey Community Health has developed thus far. We know that this partnership will be hugely beneficial to healthcare in Surrey.”

Cliff Bush OBE, Chair of The Surrey LINk, said: “We are pleased that The Surrey LINk has been fully involved so that the views of patients and the public have been considered. We understand that this agreement will see patients having a bigger say in how services are developed and we look forward to working closely with Virgin Care Services to help them with this.”


Press enquiries to:
Russell Elliott, Virgin Care. Tel: 020 7380 1794; 07855 806 093
NHS Surrey Press Office on 01372 201 722

Notes to editors

Surrey Community Health is the “provider arm” of NHS Surrey. It delivers frontline healthcare in seven Surrey community hospitals, community nursing, community dentistry, health visiting and specialist services such as physiotherapy, diabetes treatment, and renal care. Surrey Community Health is also commissioned to provide healthcare within Surrey’s prisons. 25 per cent of NHS staff work in community services. Everybody uses community services at some point in their life – services range from health visiting at birth all the way through to palliative care at the end of life. Surrey Community Health is one of the largest community service providers in England.

NHS Surrey (formerly known as Surrey Primary Care Trust) was formed on 1 October 2006. It is responsible for ensuring the right health services are available for the Surrey population, which is currently over one million people. It is also responsible for the general health of the population and for making sure everyone has equal access to health services. NHS Surrey has an annual budget of approximately £1.6 billion to commission healthcare, which includes hospital, community and mental health services.

Virgin Care operates over 80 NHS services including community-based intermediate NHS services, GP-led walk-in and healthcare centres, urgent care centres, out of hours, community diagnostics and GP practices. Assura Medical was established in 2006 as a division of Assura Group before being acquired by Virgin Group in March 2010. Assura Medical changed its name to Virgin Care in March 2012.

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