Welcome to Wirral Podiatry Service
Whilst our main service is located at Birkenhead Medical Building, we have several other clinics (that are listed in the appointments tab). The choice of location for your appointment depends on your availability and how easy it is for you to get there.
The Peninsula Podiatry service offers consultations, advice and treatment for a wide range of podiatry and orthotic conditions for patients of all ages. It offers patients treatment closer to their home and quick access to highly qualified podiatrists.
More about us
The Peninsula Podiatry service has been commissioned by all the Wirral commissioning Consortia under an AQP contract.
The service is delivered from seven community based service locations.
Patients will be seen within four weeks from referral or two weeks if it is urgent.
- Routine Podiatry assessment and treatment for adults and children. To provide treatment of skin and nail conditions ie; Corns, Verrucae, Fungal conditions and personal foot care
- Nail surgery. The treatment of nail pathologies such as in-growing toe nails, involuted nails or thickened toe nails
- Diabetic foot checks and management
- Simple wound management
- Foot health advice and education
- Orthotics – diomechanical assessment and provision of foot Orthosis
- Treatment of the high risk foot ie; Peripheral vascular disease, Systemic MsK disorders and immune medicated connective tissue disorders
This service was inspected by the Care Quality Commission in July 2013 and rated ‘good’. You can view the full report on the CQC’s site here.
Please type in your starting point in the box below to give you directions to the service location.
Where do I go for my appointment?
Our service is held at several locations and the choice of location depends on your availability and how easy it is for you to get there. We will let you know about the specific place and time of your appointment when the appointment is confirmed.
Your appointment will take place at one of the following locations:
Birkenhead Medical Building
31 Laird Street
Birkenhead CH41 8DB
Whetstone Lane Medical Centre
Whetstone Medical Centre
44 Whetstone Lane
Birkenhead CH41 2TF
Deveney Medical Centre
40 Balls Road
Birkenhead, CH43 5RE
Earlston and Seabank Medical Centre
1 Earlston Road
Kings Lane Medical
Higher Bebington Health Centre
25 Brackenwood Road
Bebington, CH63 2LR
Moreton Health Centre
8 – 14 Chadwick House
Moreton, CH46 7XA
Cavendish Medical Centre
31 Laird Street
Birkenhead, CH41 8D
If you need to bring any children with you, please arrange for someone to supervise them during the appointment.
How long will my appointment take?
Your initial appointment will take 20 mins for a routine appointment , an hour for a nail surgery appointment and about 40 mins for an Orthotic appointment.
What happens during my appointment?
When you arrive for your appointment you should report to reception and they will be able to direct you and help you with any information that you may need. You will be seated in the waiting area until you are called for your appointment.
Depending on the results of your assessment the findings will be discussed with you and the following options may apply to you:
- You may be offered treatment to manage your foot condition. If this is required we will book your next appointment for you before leaving the clinic. The time between appointments will depend on your foot condition and the podiatrist will advise you of this
- The podiatrist may need to provide a report to your GP, to either help them to manage your ongoing care, or to recommend onward referral to another health specialist to manage your foot health or
- Your foot condition may only require one assessment and treatment. If this is the case you can then be discharged from the service
Bringing someone with you
You are welcome to bring someone with you to your appointment. Sometimes our staff may also request to have someone present for an appointment. If you or the member of staff is uncomfortable with the person, we’ll reschedule to a later date when the correct person is available.
How do I cancel or change my appointment?
If you cannot make the appointment, please contact us as soon as you can. Our booking team will offer an alternative appointment for you. This will enable us to use the time to arrange an appointment for someone else.If you fail to attend your appointment you will be discharged back to your GP.
Do you offer parking facilities at the service?
There a number of parking spaces at each location, Please ensure you leave ample time to park your vehicle and attend you appointment on time to avoid any disappointment.
How do I refer into the service?
When you make a referral, please complete the diagnostic referral form in full to ensure timely and efficient organisation of the patient’s appointment. Click here to download the form.
Please send this to AMed.email@example.com or fax it to 01928 752859.
The form must include:
- A contact number for the patient/carer
- Presenting problem with investigation results, medication and relevant history
- Social situation and
- A current medication list
An overview of the referral process:
Referral received and registered-> Referral triaged by clinician -> Contact to patient made by booking hub time agreed and booked.
How does the service work?
If your GP thinks you need to see a specialist podiatrist, they will send a referral letter which will then be reviewed by our team.
Once we receive your details, our team will contact you to offer you a convenient appointment. This will be followed by a letter to your home address confirming the date, time and location of your appointment. We will also tell you any preparations that you need to make prior to your appointment.
How soon will I be seen?
Routine appointments will be seen within four weeks and Urgent appointments within two weeks.
What is the cost?
Your appointment is free but the podiatrist may recommend foot cream, a foot file or removable silicone pads that will better your foot health. Your GP will inform you of the best course of action.
What happens if I need to go to hospital?
In the unlikely event of a medical emergency dial 999.
If you feel unwell after your appointment please contact your local GP for consultation.
How will I get feedback about my appointment?
Keeping you involved in your care is important to us. We’ll keep you updated on your progress either face-to-face or in writing. A full report will be sent to your GP once treatment is complete or before if it is felt necessary.
Who will treat me?
Our team is dedicated to providing everyone with the best care we can.
Every member of our team has to provide evidence of their registration, training and criminal record status before they can work with you.
We record all the information about you confidentially on our clinical system.
Click here to get more information about how we use health records.
Non-English speakers and other formats
We provide all our leaflets in other languages and formats. Please let us know if you would like a different format or language.
Peninsula Health provides a confidential interpreter service in many other languages if required. For deaf people and those hard of hearing, a signing service is available on 111.
Our commitment to you
Virgin Care takes your dignity and privacy very seriously and we will at all times respect your confidentiality.
Please treat our staff with respect so we can provide you with the very best care we can.
Click here to find out more about your rights and responsibilities.
Your opinion really matters to us
Please let us know if you have a comment, a compliment or a complaint by filling out one of our feedback forms or telling a member of the team.
Alternatively, if you would like to make an official complaint you can find out more from our How to make a complaint section by clicking here.